If you use AI on client work, even just to tidy up an email or summarise a call, it’s worth having a line or two about it in your contract. It’s one of those things most of us haven’t got round to yet, but clients are starting to ask.
Clients trust you with their information. If any of it goes through an AI tool, most of them would want to know that’s happening. Some have their own rules on AI too, and a few don’t allow it at all. So read their contract before you assume it’s fine.
Have a look at your confidentiality terms as well. If a client has asked you to keep something private, pasting it into a tool could break that. Whether it does will depend on the tool you’re using and how your terms are worded.
Then there’s ownership. Who owns work that AI has helped you create is still a bit murky, so it’s much better to spell it out in writing than leave it to guesswork later.
It doesn’t need to be complicated. A short, honest line in your T&Cs covers most of it. Say what you use AI for and what you keep out of it, and don’t promise more than you can deliver.
If you’re not sure where to start, send me a message.
